Comptroller Report

Gov't call center quality falls, public service scores climb, digital access rises, audit finds

In a follow-up report, Matanyahu Englman found that public service is improving across the board for Israelis, but call centers are still failing to meet specific needs.

Israeli State Comptroller Matanyahu Englman at a Finance committee meeting, at the Knesset, the Israeli parliament in Jerusalem, on January 6, 2025.
Israeli president Isaac Herzog attends an event for outstanding soldiers as part of Israel’s 78th Independence Day celebrations in Jerusalem on April 20, 2026.

Nearly 100,000 pres. pardon applicants’ records exposed to wartime cyber threats, report finds

A TAMMUZ MISSILE launched from an IDF tank.

Israel entered Hamas war with weakened domestic weapons-production capacity, probe finds

Foreign workers in the construction industry with Eldad Nitzan, chairman of the foreign manpower corporations.

Israeli government under pressure to overhaul foreign worker policy


VAT exemption for online shopping gains support amid cost of living crisis

As part of the steps required to curb the cost of living in Israel, the State Comptroller recommended expanding the VAT exemption for internet shopping from abroad.

 Online shopping illustrative.

Too much Israeli COVID aid to hotels, not enough to tour guides - comptroller

The comptroller report criticizes Israel for giving NIS 60m. of emergency funds to hotels making a profit and only NIS 300 a month to tour guides during the COVID-19 pandemic.

 Independent business owners and workers from the tourism sector protest, calling for financial support from the Israeli government, outside the Ben Gurion International Airport, on December 13, 2021

Israel falling behind in satellite, space race - comptroller

Israeli State Comptroller Matanyahu Englman also noted that the IDF has failed to have proper naval defenses for natural gas rigs.

 The EROS-C3 satellite during lift off.

Evacuated settlers stranded in temp homes, lack welfare aid - comptroller

From 2012 to 2022, 115 families were evacuated from four settlements and neighborhoods in the West Bank under the said criteria: Migron, Amona, a number of houses in Ofra and Netiv HaAvot in Elazar.

Violence erupts as police evacuate Amona outpost on Thursday, January 3

Finance intel unit fail to fight crime, terror, funds go to waste - comptroller report

Eighty-seven percent of IMPA initiated reports passed on to police or other law enforcement bodies didn't lead to investigations being opened.

Shekel bills confiscated by Israel Police as part of the 'Black Billion' raid, February 8, 2023

Are Israel's state defense companies lacking in diversity? -comptroller's report

State Comptroller Matanyahu Englman encouraged the defense companies to improve the integration of minority populations.

The logo of state-owned Israel Aerospace Industries (IAI), the country's biggest defence contractor, is seen at their offices next to Ben Gurion International airport, near Or Yehuda, Israel February 27, 2017.

Hackers can impersonate, steal soldiers’ identities

Comptroller: Water, transportation sectors at risk

Computer hacking (illustrative)

Almost 40% of female prison guards were sexually harassed - Comptroller

The highly problematic rate of sexual harassment in the prisons was matched by an identical 38% rate in the IDF and by an approximate 25% rate in the police.

Police officers and prison guards at the scene of a prison escape of  six Palestinian prisoners, outside the Gilboa prison, northern Israel, September 6, 2021.

Arab residents of mixed cities disadvantaged compared to Jews - Comptroller

The first government decision referencing mixed cities was issued last year and included a budget for such cities.

The city of Lod is a large city with a mixed population of Jews, Arabs and new immigrants from different countries. September 22, 2011

Police failed to prepare for Guardian of the Walls riots, says Comptroller

About 520 outbreaks of violence were reported throughout Israel during the operation, killing three and injuring hundreds.

Violent riots broke out in Ramla last night amid the ongoing violence between Palestinians and Israelis in east Jerusalem.